Mergers and Acquisitions
Beagle's partners have participated in, or been part,
of many mergers and acquisitions. Beagle's primary role now is performance
of technological and customer relationship management due diligence. One
of the primary reasons mergers disappoint is the technological and cultural
incompatibility that most
often exists between merging entities. Rarely are interoperability maps
drawn
up as part of the due diligence process. In addition, pipeline reviews,
even
if rigorously performed, very rarely reveal the quanta of satisfaction
or dissatisfaction that is present in the current customer base. The correlation
between current state of customer satisfaction and longer term confidence
in pipeline estimates is one of the least well understood statistics in
all of
customer-sales management relationships, and of critical importance in
the
M & A due diligence process.
